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(since 7/3/2008)

37898 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I am 87 and I fell – I never would have been able to get by myself – I am so thankful that I had Life Alert. They stayed on the line and talked to me and kept me informed as to how long it would be until help and my son arrived. It was a comfort to hear their voice and to not be alone.

M.C., Garland, TX

My mother has needed to use Life Alert 4-5 times already. They have mostly been minor falls. The first time was for a heart attack, had it not been for Life Alert she would not have survived. Response is always prompt and courteous.

L.C., Mchenry, IL

I was having vertigo and got scared. It is a good feeling knowing someone can get to me in just a few minutes. I like the fact my sisters are also notified when I need them. I don’t have to contact them. I am very glad to have Life Alert.

B.S., Dresden, TN

Wife had trouble breathing due to food particle stuck in windpipe. Would not dislodge by normal means. She is too fragile to use normal procedures. Emergency [Life Alert] pendant used to alert response team to arrive and provide relief. Visit to emergency room at hospital which provided check-up and she was released in a couple hours. Life Alert personnel stayed with me on the phone until EMT’s arrived.

D.S., Sonoma, CA

I fell in my bedroom which is at the opposite end of the house from the equipment. I could hear them answering my call, but they could not hear my response. Life Alert called my neighbor and the ambulance.

D.C., Center, CO

I am 95, and I feel safe with Life Alert services. Nothing is perfect, however, you are so close – my experiences have been positive with the excellent service and response from the first responders, the fire department, police, and EMS. They all make you feel like you are their primary concern.

E.H., Rincon, GA

I lost conscious when using the restroom, and fell backwards when my legs gave out. I came to I think after several minutes unable to get up. I had my [Life Alert] necklace button on because I had only been out of the hospital for a few days from having pulmonary issues. You answered my call immediately and could hear on the intercom. Got me to the ER, and saved my life. I was acute with fever and oxygen was very low – thank you, Life Alert.

H.W., Plano, TX

On Jan 19, 2018, I missed a bottom basement step and went head first into the arm of the chair that my husband was sitting in. I cut my left eye (over) it. Life Alert stayed on the phone with me until the ambulance got here and then talked to them. I just got it hooked up on Jan. 17th. Was glad I had it.

L.N., Evansdale, IA

My mother fell and could not reach her cell phone to call me at work. She pressed her Life Alert, and help arrived in a timely manner, provided emergency assistance, and transported her to the emergency room. Life Alert called me immediately, and I went to the ER. Having Life Alert is very comforting and reassuring to mom, especially when she is alone at home.

J.D., Hermitage, TN

At bedtime I was bent over the bed straightening the bed clothes. My feet started slipping on the floor. I couldn’t not get traction to stop sliding and had nothing to hold, so slid to the floor. I pressed the Life Alert button, told the response person I needed help, was not hurt, sitting on floor and could not get up. In a short time, 2 firemen and a women arrived, helped me up and into bed.

A.M., Independence, MO

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